USCIS Acknowledges Problems with Case Numbers and Online Status

We have experienced difficulty in obtaining case status information from the USCIS Online Status system - the difficulties are sometimes related to new cases not being timely reflected into the system or slow updates of case status on pending cases.   We have also heard a number of complaints from clients and readers that they have experienced similar delays.

The National Benefits Center (NBC) Liaison Committee has confirmed that a problem with the interface tool for the “Case Status Online” has caused delays in the entry of new receipt numbers into the system and in the updating of status information for filings already in the system. The problem, which is not limited to NBC filings, has been recurring and, unfortunately, USCIS has not provided a time estimate as to when the interface tool will be fixed.