case status

Guide to the USCIS National Customer Service Center (NCSC)

Applicants who have ever tried to reach USCIS about your immigration case have likely encountered the USCIS National Customer Service Center (NCSC) — the primary point of contact for applicants, petitioners, and attorneys. Understanding how the NCSC works, what it can [...]

By |2025-11-10T17:31:32-05:00November 10th, 2025|Articles, News, USCIS|

Issues with USCIS Case Update Emails Persist

Many of our clients and readers may be aware that USCIS has an online status check system which allows applicants (and their attorneys and employers) to track the progress of a case and obtain case updates.   In addition to allowing a single status case lookup, the system has an extremely helpful function which allows users [...]

By |2017-05-20T21:47:47-04:00September 27th, 2012|Articles, News, USCIS|

Guide to Infopass

About InfoPass In addition to being able to obtain basic case status information or obtain services related to immigration through the USCIS customer service phone line, InfoPass is a free service which allows scheduling an appointment with a USCIS immigration officer by using the Internet.  InfoPass is helpful for resolving immigration issues that are best [...]

By |2017-05-20T21:48:44-04:00June 24th, 2010|Articles, News, USCIS|

USCIS to Launch a Redesigned E-Verify Site

USCIS has unveiled a substantial redesign of the E-Verify system website.  The changes are both in terms of design and functionality.   The new E-Verify site will go live on June 13th, and USCIS has advised us that all user accounts will remain valid and active. Graphic Design E-Verify's design has seem to be somewhat of [...]

By |2017-05-20T21:48:45-04:00June 8th, 2010|Articles, E-Verify, News|

Revised Instructions for Case Status Inquiries with Service Centers

USCIS has instituted a new (and supposedly more streamlined and reliable) process for directing case status inquiries with USCIS service centers.  Case status inquiries should be conducted by following these steps: Step 1: Contact the National Customer Service Center (NCSC) at 1-800-375-5283.  The NCSC can assist customers, community-based organizations and liaison groups with case related inquiries.  [...]

By |2009-08-27T11:50:55-04:00August 27th, 2009|News|

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