customer service representative

USCIS Expands Phone Customer Service to Saturday

Many of our clients and readers who have had to call USCIS, including us in our office, know that sometimes it is difficult to speak to a customer service representative, especially during certain peak hours during the day.     Partly as a result of customer feedback, USCIS has announced that its National Customer Service Center (NCSC) [...]

By |2017-05-20T21:47:50-04:00August 8th, 2012|Articles, USCIS|

EADs Pending for More than 90 Days

By statute (8 CFR § 274a.13), USCIS is required to adjudicate all EAD applications within 90 days from the date of USCIS receipt of the application.  However, the spike in employment-based green card applications during the summer of 2007 has brought a somewhat expected wave of backlogs - in the EAD processing. USCIS allows an EAD [...]

By |2017-05-20T21:49:45-04:00September 23rd, 2008|News|

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